Over the years, I’ve seen my fair share of complex property claims. And one question I keep coming back to is this: Why don’t property...

It’s amazing to me how often policyholders—especially those with significant investments—are treated more like adversaries than...

In today’s insurance landscape, speed is the name of the game . Carriers are investing heavily in automation, artificial intelligence...

When a disaster strikes—like a fire, flood, or hurricane—the instinct to start cleaning up and moving on can be overwhelming. But before...